Libra Unisex Heavy Blend™ Crewneck Sweatshirt
Ideal for any situation, a unisex heavy blend crewneck sweatshirt is pure comfort. These garments are made from polyester and cotton. This combination helps designs come out looking fresh and beautiful. The collar is ribbed knit, so it retains its shape even after washing. There are no itchy side seams on these sweaters.
.: Made with a medium-heavy fabric blend of 50% cotton and 50% polyester (8.0 oz/yd² (271.25 g/m²)), this sweatshirt feels cozy and is the perfect choice for those colder months.
.: The classic fit along with the crew neckline deliver a comfy wearing experience with a clean-cut style. Meanwhile, the double-needle stitching at the shoulder, armhole, neck, waistband, and cuff seams add top-tier durability.
.: Say goodbye to itchiness thanks to the gray, pearlized tear-away label.
.: Made using 100% ethically grown US cotton. Gildan is also a proud member of the US Cotton Trust Protocol ensuring ethical and sustainable means of production. The blank tee's dyes are OEKO-TEX-certified dyes with low environmental impact.
.: Fabric blends: Heather Sport colors - 60% polyester, 40% cotton
| S | M | L | XL | 2XL | 3XL | |
|---|---|---|---|---|---|---|
| Width, in | 20.00 | 22.01 | 24.00 | 26.00 | 28.00 | 30.00 |
| Length, in | 27.00 | 28.00 | 29.00 | 30.00 | 31.00 | 32.00 |
| Sleeve length (from center back), in | 33.50 | 34.50 | 35.50 | 36.50 | 37.50 | 38.50 |
| Size tolerance, in | 1.50 | 1.50 | 1.50 | 1.50 | 1.50 | 1.50 |
Luna Luxe Clothing Co. Return and Refund Policy
At Luna Luxe Clothing Co., we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Return Policy
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Eligibility for Returns
- Items must be returned within 30 days of receipt.
- Items must be unused, unworn, and in the same condition that you received them.
- Items must be in the original packaging with all tags attached.
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Non-Returnable Items
- Personalized or custom-made items.
- Sale items or items marked as final sale.
- Gift cards.
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Return Process
- To initiate a return, please contact our customer service team at lunaluxeclothingco@gmail.com with your order number and reason for return.
- Once your return is approved, you will receive a return authorization and instructions on how to send your item back to us.
- Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
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Return Address
- Address will be sent with return instructions.
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Processing Returns
- Once we receive your return, we will inspect the item and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- Please allow 5-7 business days for the refund to appear in your account.
Refund Policy
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Refunds
- Refunds will be issued to the original method of payment used for the purchase.
- If you paid with a credit card, please allow 5-7 business days for the refund to appear on your statement.
- If you paid with a gift card, a new gift card will be issued with the refunded amount.
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Partial Refunds
- Partial refunds may be granted for items that are returned after 30 days from the delivery date.
- Items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
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Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at lunaluxeclothingco@gmail.com for further instructions.
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Late or Missing Refunds
- If you have not received your refund within the specified time frame, please first check your bank account and contact your credit card company.
- If you still have not received your refund, please contact us at lunaluxeclothingco@gmail.com.
Contact Us
If you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact us at:
- Email: lunaluxeclothingco@gmail.com
Thank you for shopping with Luna Luxe Clothing Co. We appreciate your business and are committed to providing you with exceptional customer service.
Shipping Policy
Last Updated: July 17, 2024
At Luna Luxe Clothing Co., we strive to deliver your orders as quickly and efficiently as possible. This Shipping Policy outlines the shipping process, costs, and estimated delivery times for your purchases. By placing an order with us, you agree to the terms outlined below.
1. Processing Time
- Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Delays: Please note that processing times may be extended during peak seasons or due to high order volumes.
2. Shipping Rates and Delivery Estimates
- Shipping Costs: Shipping charges for your order will be calculated and displayed at checkout. Rates are based on the shipping method and destination.
- Delivery Times: Estimated delivery times vary based on the shipping method selected and your location. Please refer to the estimated delivery times provided at checkout.
3. Shipping Methods
We offer several shipping options to accommodate your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-4 business days.
- Express Shipping: Delivery within 1-2 business days.
4. Shipping Destinations
- Domestic Shipping: We ship to addresses within the United States and Canada.
- International Shipping: Currently, we do not offer international shipping. We hope to expand our shipping destinations in the future.
5. Order Tracking
- Tracking Information: Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can track the status of your order using the provided tracking number.
- Carrier Information: Orders are shipped via reputable carriers such as USPS, UPS, and FedEx. The carrier for your shipment will be indicated in the shipping confirmation email.
6. Shipping Issues
- Lost or Stolen Packages: Luna Luxe Clothing Co. is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier for assistance.
- Damaged Items: If your order arrives damaged, please contact us immediately with your order number and photos of the damaged item. We will work with you to resolve the issue.
7. Address Changes
- Before Shipment: If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate the change if the order has not yet been processed.
- After Shipment: Once an order has been shipped, we cannot change the shipping address. Please ensure that your shipping address is correct at the time of checkout.
8. Shipping Restrictions
- PO Boxes: We currently do not ship to PO Boxes. Please provide a physical address for delivery.
- APO/FPO Addresses: We do not ship to APO/FPO addresses at this time.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
- Email: lunaluxeclothingco@gmail.com
Thank you for choosing Luna Luxe Clothing Co. We appreciate your business and are committed to providing you with an excellent shopping experience.